These customers also opted for Océ Managed Print Services
Newcastle City Council: successful today...ready for tomorrow
When Newcastle City Council decided to replace all its office printing and copying systems, the paramount goal was to reduce costs. The council had 2,000 desktop printers, and somewhere near to 300 multifunctional devices in addition to this, spread across almost 160 buildings.
“We have a transformation and an efficiency programme in place and that was the driver,” explains Julie Scotland, Newcastle City Council’s ICT Business Support Manager. “We also wanted to have consistency across the council’s printers – because of the IT benefits and because it would make them easier to support. It would also improve the consistency of print quality across the council. Prior to the installation of the printers and multifunctional devices we have now, we had about 2,000 printers with a mixture of different types of printer.”
How the Province of South Holland saves money through standardisation and smart management
The challenge
The Province of South Holland wants to save on management costs associated with copying and printing. It also wants to reduce paper consumption by 40% and decrease the call load on its service desk. In addition to this, the repro department must be more efficiently used.
The results
End users can use their access key cards to retrieve their print job anywhere within the office, allowing for increased flexibility and insight into paper consumption. Powered by Océ Fleet monitoring, toner and staples are always topped up and faults are handled efficiently. In this way, the customer's ICT service desk has been relieved of time-consuming print fleet management tasks. Using the electronic work order, jobs can easily be sent to the printroom department, dropping costs per page and print load requirements on departmental multifunctional devices. Introducing new hardware and software provides more efficient processing i.e. the same number of people get more work done.
Inside a Law Firm: MPS brings efficiencies to critical business processes
LAW FIRM REED SMITH had their local IT teams managing print for individual offices prior to implementing Managed Print Services. Since the roll out of the Managed Print Services programme from Océ, their service and supplies fulfilment have been more efficient, they have reduced their printing costs and life is easier for their IT staff.
Saving money on IT will help us to have more students enrol in a classroom-based high school diploma programme.
The School for Integrated Academics and Technologies (SIATech) is a public charter high school with campuses all over the US that re-engages disconnected students through an innovative curriculum that integrates technology with academic subjects and provides the opportunity to earn an accredited high school diploma. SIATech is a nonprofit 501(c)3 organisation. SIATech campuses are currently located at 15 Job Corps centres and serve over 3,200 students.
Timely IT support was a challenge for SIATech. With locations in Arizona, Arkansas, Florida, California and New Mexico, and limited IT support available for each location, SIATech struggled with extended downtime when printers were in need of service. In some cases, multiple locations shared an IT technician, which meant that it was often difficult to resolve a printer problem in a timely and cost-effective manner.
As a publicly funded charter school with limited funds for IT and printing devices, they realised that an MPS programme could help to reduce costs and save IT time. Anything that has the potential to save money and make SIATech more efficient is worth looking into, because it can help them redirect more funding toward curriculum-based initiatives.